Legal Notice and Privacy

Legal Notice and Privacy

The Institute

ITSMI education group is a private higher education establishment fully recognized validated by the ministry of education, France and recognised in allied educational bodies like Campus France etc. The institute is also under the review of several national and international accreditation bodies.


97 Rue Mademoiselle,

75015 Paris, France

Director: Ardavan Tehrani


You can contact us at contact@itsmiparis.comfor any request for information regarding the use of this site and its credentials.

Data Protection Policy

The ITSMI is committed to processing data in accordance with its responsibilities under the GDPR(General Data Protection Regulation)existing in the region and jurisdiction of Paris.

1. Data protection principles

The ITSMI is committed to processing data in accordance with its responsibilities under the GDPR.

Article 5 of the GDPR requires that personal data shall be:

a.            processed lawfully, fairly and in a transparent manner in relation to individuals;

b.            collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;

c.             adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

d.            accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;

e.            kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and

f.             processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”

2. General provisions

a.            This policy applies to all personal data processed by the ITSMI.

b.            The Responsible Person shall take responsibility for the ITSMI’s ongoing compliance with this policy.

c.             This policy shall be reviewed at least annually.

d.            The ITSMI shall register with the Information Commissioner’s Office as an organisation that processes personal data.

3. Lawful, fair and transparent processing

a.            To ensure its processing of data is lawful, fair and transparent, the ITSMI shall maintain a Register of Systems.

b.            The Register of Systems shall be reviewed at least annually.

c.             Individuals have the right to access their personal data and any such requests made to the ITSMI shall be dealt with in a timely manner.

4. Lawful purposes

a.            All data processed by the ITSMI must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests

b.            The ITSMI shall note the appropriate lawful basis in the Register of Systems.

c.             Where consent is relied upon as a lawful basis for processing data, evidence of opt-in  consent shall be kept with the personal data.

d.            Where communications are sent to individuals based on their consent, the option for the individual to revoke their consent should be clearly available and systems should be in place to ensure such revocation is reflected accurately in the ITSMI’s systems. 

5. Data minimisation

a.            The ITSMI shall ensure that personal data are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

b.            [Add considerations relevant to the ITSMI’s particular systems]

6. Accuracy

a.            The ITSMI shall take reasonable steps to ensure personal data is accurate.

b.            Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date.

c.             [Add considerations relevant to the ITSMI’s particular systems]

7. Archiving / removal

a.            To ensure that personal data is kept for no longer than necessary, the ITSMI shall put in place an archiving policy for each area in which personal data is processed and review this process annually.

b.            The archiving policy shall consider what data should/must be retained, for how long, and why.

8. Security

a.            The ITSMI shall ensure that personal data is stored securely using modern software that is kept-up-to-date. 

b.            Access to personal data shall be limited to personnel who need access and appropriate security should be in place to avoid unauthorised sharing of information.

c.             When personal data is deleted this should be done safely such that the data is irrecoverable.

d.            Appropriate back-up and disaster recovery solutions shall be in place.

9. Breach

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, the ITSMI shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the concerned department.

Intellectual property

All content on the ITSMI group site is protected by copyright. Any recovery is therefore conditional on the author’s agreement under article L. 122-4 of the Intellectual Property Code. The texts present from external sources have been reproduced with the implicit or explicit agreement of their respective authors. As such, mention is made on the sites of the respective sources and authors.

Reproduction or representation of all or part of this site, on any medium whatsoever, is strictly prohibited without the prior written consent of the director of the publication.

However, you can download or print on paper pages and / or parts of the ITSMI group site, for strictly personal purposes, provided that you do not delete the copyright notices or other proprietary rights. notices,intellectual.

Downloading or any other form of copying of information on the ITSMI group site does not give you any right to it. You may not reproduce (in whole or in part), transmit (electronically or in any other way), modify, or use the ITSMI group site for public or commercial purposes.

Cookie Policy

To make this website work properly, and to provide the most relevant products and services to our site visitors and members, we place small data files called cookies on your device. This policy provides you with information about cookies and how to control them for this website.

A cookie, also named HTTP cookie, Internet cookie or browser cookie, is a text file used by a website.  This file is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing preferences of a visitor and, depending on the information it contains and how you use your computer, they can be used to recognize the user.

Cookies are essential for the well-functioning of the Internet, providing many advantages in the use and transmission of interactive services, navigation, and usability of our website. In fact, cookies help us enhance your experience when using the website. They also help us understand how people use our site, such as which pages are most popular, so that we can better serve our site users and members.

ITSMIuses Google Analytics cookies.

What is the cookie-gathered information used for by ITSMI?

The Google Analytics cookie-collected information is used to help ITSMI measure the traffic on its website. It is also used to understand its visitors and how they engage with the website. All information is anonymous and is never used for the fraudulent collection of personal data, but the cookie tracks trends like the click stream of users. The data retention period is 12 months.

How we collect and use (process) your personal information

The ITSMI collects personal information about its members and other customers. With a few exceptions, this information is limited to the kinds of information that can be found on a business card: first name, last name, job title, employer name, work address, work email, and work phone number. We use this information to provide members and customers with goods and services, including membership services, privacy and data protection content, certification, training, and the like. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of ITSMI services.

Data storage and retention

Your personal data is stored by the ITSMI on its servers, and on the servers of the cloud-based database management services the ITSMI engages, located in France. The ITSMI retains data for the duration of the customer’s or member’s business relationship with the ITSMI and for a period of time thereafter to allow members to recover accounts if they decide to renew, to analyse the data for ITSMI’s own operations, and for historical and archiving purposes associated with ITSMI’s history as aeducation institute. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact the ITSMI’s data protection officer at

Security measures

ITSMI makes every effort to protect your personal data against loss, damage, misuse, intrusion, disclosure, alteration, and destruction.

However, ITSMI has no control over web operating risks and draws your attention to the risks of one-off data losses and breaches of the confidentiality of data carried on the Internet. The information provided on the website may be interrupted due to cases of force majeure or events outside the control of ITSMI for which it cannot be held responsible.

Third Party Websites’ Cookies

Third party cookies are cookies set by someone other than the website owner for purposes such as collecting information on user behavior, demographics, or personalized marketing. When using our website, you may encounter embedded content, such as YouTube videos, or you may be directed to other websites for such activities as surveys, to make payment in currency other than U.S. dollars, or for job applications. These websites and embedded content may use their own cookies. We do not have control over the placement of cookies by other websites, even if you are directed to them from our website.

How to Control and Delete Cookies

Consent Tool

The ITSMI Cookie Consent Tool can be utilized to customize your cookie preferences. The tool will record when you have consented to our cookie policy and will ask for consent again annually to ensure users stay up-to-date with changes to our cookie and privacy policies. The consent tool specifically controls the marketing cookies and analytical cookies set by using our primary public website ( Essential cookies cannot be disabled, nor can the tool be used to block cookies on third-party websites linked from our website.

Using Your Browser

Many of the cookies used on our website and through emails can be enabled or disabled through our consent tool or by disabling the cookies through your browser. To disable cookies through your browser, follow the instructions usually located within the “Help,” “Tools” or “Edit” menus in your browser. Please note that disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser function.

Updating the personal data policy

ITSMI may amend its personal data policy, in which case the amendments will be notified visibly on our website if it wishes to use your personal data in any way that differs from the stipulations of the policy in force when your data was collected.

Conditions of use and privacy notice

1. General

1.1 By choosing to use the Site, you are agreeing to abide by all of the terms and conditions of these Conditions of Use between you and the ITSMI.

1.2 We may change, add or remove portions of these Conditions of Use at any time, which shall become effective immediately upon posting. It is your responsibility to review these Conditions of Use prior to each use of the Site and by continuing to use this Site, you agree to any changes.

2. Content on the Site and in Publications

2.1 The contents of the Site are intended for your personal, noncommercial use. All materials published on the Site (including, but not limited to news articles, photographs, images, illustrations, audio clips and video clips, also known as the “Content”) are protected by copyright, and owned or controlled by the ITSMI or the party credited as the provider of the Content. You shall abide by all additional copyright notices, information, or restrictions contained in any Content accessed through the Site.

2.3 You may download or copy the Content and other downloadable items displayed on the Site for personal use only, provided that you maintain all copyright and other notices contained therein.

3. User-generated content, comments, and submissions

3.1 You are solely responsible for the content of your Submissions to the Site. You shall not upload to, or distribute or otherwise publish to the Site, any libelous, defamatory, obscene, pornographic, abusive, or otherwise illegal material.

You agree that you will not threaten or verbally abuse other users of the Site, use defamatory language, or deliberately disrupt discussions with repetitive messages, meaningless messages or “spam.”

You agree not to use language that abuses or discriminates on the basis of race, religion, nationality, gender, sexual preference, age, region, disability, etc. Hate speech of any kind is grounds for immediate and permanent suspension of access to all or part of the Site.

3.2 Without the express approval of the ITSMI, you may not distribute or otherwise publish any material containing any solicitation of funds, advertising or solicitation for goods or services through the Site.

3.3 You acknowledge that any submissions you make to the Site (i.e., user-generated content including but not limited to: comments, forum messages, reviews, text, video, audio and photographs, as well as computer code and applications) (each, a “Submission”) may be edited, removed, modified, published, transmitted, and displayed by the ITSMI and you waive any rights you may have in having the material altered or changed in a manner not agreeable to you.

3.4 You grant the ITSMI a perpetual, nonexclusive, world-wide, royalty free, sub-licensable license to Content you submit to the Site, which includes without limitation the right for the ITSMI or any third party it designates, to use, copy, transmit, excerpt, publish, distribute, publicly display, publicly perform, create derivative works of, host, index, cache, tag, encode, modify and adapt (including without limitation the right to adapt to streaming, downloading, broadcast, mobile, digital, thumbnail, scanning or other technologies) in any form or media now known or hereinafter developed, any submission posted by you on or to the Site.

4. Use of the Site; registration and security

4.1 You may not access parts of the Site to which you are not authorized. Being exposed to advertising is a condition of accessing the Site.

4.2 The Site contains links to other related World Wide Web Internet sites, resources, and advertisers. Since the ITSMI is not responsible for the availability of these outside resources, or their contents, you should direct any concerns regarding any external link to such site.

4.3 As part of the registration or account creation process, you will create login credentials by selecting a password and providing an e-mail address. Each registration is for a single user only. You are not allowed to share your registration login credentials or give your login credentials to anyone else. You are responsible for maintaining the confidentiality of your password.

4.4 Please notify the ITSMI of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information.

4.5 You must be 18 years or older to subscribe to all parts of the Site.

5. Representations and Warranties

The ITSMI does not represent or endorse the accuracy or reliability of any advice, opinion, statement, or other information displayed, uploaded, or distributed through the Site by any user, information provider or any other person or entity. You acknowledge that any reliance upon any such opinion, advice, statement, memorandum, or information shall be at your sole risk. THE SITE IS DISTRIBUTED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU HEREBY ACKNOWLEDGE THAT USE OF THE SITE IS AT YOUR SOLE RISK.

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